Nadia Khairunnisa
Aspiring System Analyst
<Skills />
<AboutMe />
Emerging IT professional with a strong foundation in infrastructure management, IT Service Management (ITSM), and system automation. I'm passionate about bridging the gap between IT operations and software development to solve complex challenges, ensure precise data governance, and drive operational efficiency.
<Experience />
ITOps
PT Perusahaan Gas Negara Tbk (PGN)
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Managed IT Infrastructure & Assets: Administered physical (servers, network devices) and virtual (VMs) infrastructure, overseeing end-to-end IT asset management and documentation using the GLPI system.
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Engineered a custom PHP plugin to automate the IT incident ticketing process, seamlessly integrating NMS alerts with GLPI to eliminate manual data entry, reduce human error, and accelerate troubleshooting response times.
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Conducted comprehensive large-scale data verification and physical server audits, resolving discrepancies to ensure strict alignment between field hardware and database records.
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Leveraged industry best practices to forecast server life cycles, document operational workflows, and enforce IS/IT controls for improved data governance and risk mitigation.
<Education />
Master of Information Systems Management
BINUS University
2026 - 2027 (expected)
Information Systems
BINUS University
2022 - 2026
<Certifications />
SAP Certified Associate
Business Process Integration with SAP S/4HANA
Issuer: SAPMy Daily Motivation
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